Shipping policy
Shipping Updates
Please check out the Shipping Updates page for any current shipping situations.
Turnaround Time
Orders for everything except print-on-demand items (t-shirts/apparel, some prints, and mugs) are usually shipped out within 24-48 hours of receipt. I ship everything via USPS or UPS, and you'll get a tracking number emailed to you when the orders are sent. I drop orders off at the post office every night.
At times, orders can take 3-4 days to ship if I am working out of town. Please see my Events page for current and upcoming events.
T-shirts, sweatshirts, some prints, mugs, and other print-on-demand items are each fulfilled separately (by product type) from other items usually have a production turnaround time of 2-7 business days, and shipping time is typically another 3-5 days for standard delivery.
All t-shirts ship together, all mugs together, etc. But each product type will have its own shipment and separate shipping fee.
Shipping Rates
As of 2024, USPS shipping rates for patches, stickers, buttons, and enamel pins usually run about $3-5 to anywhere in the USA, $11 to Canada, and $16-$24 to the rest of the world. Exact shipping rates based on your address and the weight of the package are calculated automatically during checkout.
Studio shipments
All shipping is done using your choice of either USPS or UPS, for the following items: patches, buttons, stickers, and enamel pins. USPS temporarily increases rates for the holiday shipping seasons, so rates will be slightly higher. USPS packages (the standard shipping method) will have a $0.25 increase, and Priority Mail will have a $0.40 increase.
Print-on-demand item shipments
Print-on-demand items like t-shirts/apparel, mugs, some prints, and other items use various shipping services, and all rates are automatically calculated by number of similar items of the order.
As noted above, t-shirts, some prints, and mugs will each ship separately by product type and each product type will have its own shipping charge. All items of a similar kind will ship together.
Each print-on-demand product type has one one flat-rate shipping cost no matter how many of each item you order! In other words, you'll pay one flat rate shipping fee no matter how many t-shirts you order, and the same for each product type.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Estimated Delivery Dates and Potential Carrier Delays
Order shipment dates are all estimated, unless otherwise specified. Your order may encounter carrier delays, which are out of the control of Monsterologist.
By choosing a shipping service that does not guarantee a specific delivery date, your estimated delivery date may not be met and by placing an order from the shop, you understand and agree to this condition.
If you need your shipment to arrive on or before a specific date, please either choose a delivery service with a guaranteed date, or contact the shop to make specific arrangements.
Shipping Rates for T-Shirts, Mugs, Prints
As of December 2021, the shipping rates for t-shirts, mugs, and prints are as follows:
USA:
- T-shirts: $3.99
- Mugs: $6.99
- Prints: $4.99
Europe:
- T-shirts: $4.39
- Mugs: $5.49
- Prints: $5.61
EFTA states:
- T-shirts: $9.99
- Mugs: $10.99
- Prints: $10.49
Canada:
- T-shirts: $6.49
- Mugs: $8.99
- Prints: $5.99
AUSTRALIA / NZ:
- T-shirts: $6.99
- Mugs: $8.99
- Prints: $5.99
JAPAN:
- T-shirts: $4.39
- Mugs: $8.99
- Prints: $5.99
WORLDWIDE:
- T-shirts: $5.99
- Mugs: $8.99
- Prints: $5.99
International Orders
Unfortunately, due to changing tax laws in many countries, Monsterologist is no longer shipping to most EU, UK, and European destinations. These countries now require all international sellers to register for a sales tax license, collect, file and pay VAT and other taxes and duties.
As an independent artist, this is too much overhead for the small volume of international sales I process. I would suggest ordering from the Monsterologist eBay shop or the Monsterologist Etsy shop, as Etsy handles international taxes on behalf of sellers.
Note that Monsterologist doesn’t ship to Germany at all due to new regulations requiring all sellers to pay for a package recycling cost offset program. Again, due to the low volume of international sales, this isn’t cost-effective for an independent shop.
International orders can take up to 4-8 weeks to arrive. Usually they arrive sooner than that.
Sometimes, even after the package tracking marks the delivery as "delivered", it can take a few extra days to clear customs.
Please note that any potential VAT, duty, tax or customs fees will be your responsibility to pay when your package arrives, if your country and/or postal regulations require them.
Please inform yourself on your country's customs fees, duty fees or import taxes on shipments from the United States before ordering to avoid any surprises. Regulations vary from country to country. The fees are all enforced by your country and/or postal system, and completely out of my control.
All international orders will be shipped as packages (not as letters), with a customs form on the outside of the package with the prices of the shipped items listed, and listing the items as "Merchandise".
Due to postal laws and regulations, I cannot make any exceptions for the packaging.
Holiday Shipping Deadlines
Items that ship from the studio need to be ordered by December 17, 2025 to get there in time for Christmas in USA. This includes patches, buttons, stickers, enamel pins, most prints, and cards. Please use Priority Mail service for orders placed on December 22.
Print-on-demand items must ordered by December 7, 2025 to ensure USA delivery by Christmas. These include t-shirts, most prints, mugs, pillows, sweatshirts, tote bags.